MiracleSRV ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website at www.miraclesrv.com, or interact with us in any way. Please read this policy carefully.
This Privacy Policy applies to all personal information collected by MiracleSRV through our website, mobile application, service platforms, and any other channels through which you interact with us.
We may collect the following categories of personal information:
We collect information:
We use your personal information to:
By providing your mobile phone number and opting in, you consent to receive SMS text messages from MiracleSRV regarding your service requests, appointment scheduling, job status updates, and service notifications.
We do not sell, rent, lease, share, or transfer your mobile phone number to any third party for their own marketing purposes. Your mobile number is used solely to communicate with you about your service requests and appointments with MiracleSRV.
Where applicable law requires a legal basis for processing, we rely on: your consent; the necessity of processing to perform a contract with you; our legitimate interests (provided these are not overridden by your rights); and compliance with a legal obligation.
We may share your information with:
We do not sell your personal information to third parties.
Our website may use cookies and similar technologies to enhance your experience. You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at info@miraclesrv.com and we will promptly delete it.
Depending on your location and applicable law, you may have the right to:
To exercise any of these rights, contact us at info@miraclesrv.com.
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.
Nevada residents may opt out of the sale of certain personal information. We do not sell personal information as defined under Nevada law.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate steps to ensure such transfers comply with applicable data protection laws.
We do not currently use automated decision-making or profiling that produces legal or similarly significant effects on you.
Some browsers offer a "Do Not Track" signal. Our website does not currently respond to Do Not Track signals, as no uniform standard exists.
Personal information collected from technicians and employees is used solely for employment, service assignment, compliance, and payroll purposes and is subject to applicable employment privacy laws.
We may use your contact information to send you service-related emails or messages. You may opt out of non-essential communications at any time by contacting us at info@miraclesrv.com.
By using our services or providing your personal information, you consent to the collection and use of your information as described in this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the Effective Date at the top of this page. Continued use of our services after changes constitutes your acceptance of the revised policy.
If you have a complaint about how we handle your personal information, please contact us first at info@miraclesrv.com. We will endeavor to address your concerns promptly.
This Privacy Policy is governed by the laws of the State of [State], without regard to conflict of law principles.
This Privacy Policy, together with our Terms and Conditions, constitutes the entire agreement between you and MiracleSRV with respect to privacy and supersedes all prior agreements on this subject.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: